Chat Features

The platform's chat system enables direct, real-time communication between clients and businesses for questions, support, and coordination regarding events and room rentals.

Chat System Overview

Use chat to ask event questions, get booking support, coordinate room rentals, make general business inquiries, or receive customer support. The system connects clients with business owners, event hosts, and room owners.

Accessing Chat Features

Registered Users: Navigate to any business, event, or room page and click "Chat with Host/Owner" for immediate access to the messaging system.

Anonymous Users: Clicking "Chat with Host/Owner" redirects to the login page. After authentication, you'll automatically return to the chat to continue your inquiry.

Chat Functionality

The chat system supports text messages, and link sharing. Real-time features include instant messaging, read receipts, typing indicators, and online status visibility. All conversations are saved and accessible across devices.

Best Practices

Communication: Maintain professional and respectful tone. Ask clear, specific questions with relevant context about your needs. Allow reasonable response time.

Security: Never share payment information through chat. Be cautious with sensitive personal information and follow platform guidelines.

Troubleshooting

Cannot Start Chat: Ensure you're logged in, refresh the page, or try a different browser.

Messages Not Sending: Check your internet connection, refresh the chat, or try again later.

No Business Response: Consider business hours and allow reasonable response time before trying alternative contact methods.

Technical Issues: Contact support for chat history problems, account integration issues, or other technical difficulties.