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User Login

The login process provides secure access to your account for both client users and business owners. The system supports various authentication scenarios and handles different user states appropriately.

Login Flow​

1. Access Login Form​

  • Navigate to the homepage
  • Click the User Icon in the navigation
  • Select Login from the dropdown menu
  • The login form will be displayed

2. Enter Credentials​

Provide your login credentials:

  • Email Address: The email you used during registration
  • Password: Your account password

3. Authentication & Redirect​

  • Click Submit to authenticate
  • Upon successful authentication, you'll be redirected to your appropriate dashboard:
    • Client users: Client dashboard
    • Business users: Business dashboard

Authentication Validation​

The system validates your credentials against several criteria:

Valid Credentials​

When your email and password match our records, you'll be granted immediate access to your account.

Error Scenarios​

Incorrect Password​

If you enter the wrong password:

  • You'll receive an error message indicating incorrect credentials
  • You can try again or use the password reset feature
  • Multiple failed attempts may temporarily lock the account for security

Unregistered Email​

If you use an email address that's not in our system:

  • You'll be notified that the account doesn't exist
  • You can proceed to register a new account
  • Double-check that you're using the correct email address

Empty Fields​

If you submit the form with missing information:

  • You'll receive validation errors for each empty required field
  • Complete all fields before resubmitting

Password Reset Integration​

If you can't remember your password during login:

  • Click the Forgot Password link on the login form
  • This will redirect you to the Password Reset process
  • After resetting your password, return to the login form

Login Interruptions​

The system handles various scenarios where login might be interrupted:

Exit During Login​

  • If you close the browser or navigate away during login, no session is created
  • Simply return to the login form when ready to continue
  • Your credentials are not saved for security reasons

Session Management​

  • Successful logins create secure sessions
  • Sessions have appropriate timeouts for security
  • You may need to log in again after extended inactivity

Account Types & Dashboards​

After successful login, you'll be directed to the appropriate interface:

Client Dashboard​

For regular users, the client dashboard provides access to:

  • Event browsing and booking
  • Room rental services
  • Profile management
  • Subscription management
  • Booking history

Business Dashboard​

For business owners, the business dashboard includes:

  • Venue and room management
  • Event creation and management
  • Booking and reservation management
  • Payment processing
  • Business analytics

Security Features​

Secure Authentication​

  • All login attempts are encrypted
  • Failed login attempts are logged for security monitoring
  • Passwords are never stored in plain text

Account Protection​

  • Multiple failed login attempts may temporarily restrict access
  • Unusual login patterns trigger security alerts
  • Regular password updates are recommended

Common Login Issues & Solutions​

Can't Remember Email​

  • Check your email accounts for registration confirmations
  • Try variations of your email address
  • Contact support if you still can't locate your account

Account Locked​

  • Wait for the temporary lock to expire (usually 15-30 minutes)
  • Use password reset if you suspect your password was compromised
  • Contact support for persistent issues

Browser Issues​

  • Clear your browser cache and cookies
  • Try logging in from an incognito/private window
  • Ensure JavaScript is enabled in your browser

Next Steps After Login​

Once successfully logged in, you can:

  • First-time users: Complete your profile setup
  • Returning users: Access your dashboard and recent activity
  • Business users: Check recent bookings, messages, and business metrics
  • Client users: Browse new events, check booking status, or manage subscriptions

The login process is designed to be quick and secure while providing appropriate access based on your account type and permissions.