Skip to main content

Groups Management

Overview​

Groups (also called Families) are automatically created when clients purchase group or family subscriptions. These groups allow multiple members to share subscriptions and book events together.

How Groups Are Created​

Groups are automatically created when clients purchase group or family subscriptions, with all specified members added to the group by the system.

What Groups Include​

Groups can contain:

  • Family members (parents, children, relatives)
  • Team members (colleagues, departments)
  • Any group of people sharing a subscription

Managing Groups​

View Groups​

All groups appear in a list showing:

  • Group name
  • Primary contact
  • Number of members
  • Subscription type

Edit Group Information​

You can edit:

  • Group name
  • Contact information
  • Member details
  • Group settings

Important: Clients cannot edit their own groups but can see any changes made to their group information.

Group Features​

Shared Subscriptions​

  • One subscription covers multiple group members
  • All members can access services
  • Members can book events using the shared subscription

Group Bookings​

  • Members can book events together
  • Bookings are free when using the subscription linked to the event, provided each member has the subscription
  • The subscription automatically covers all eligible group bookings

Important Notes​

Group Booking Payment: When booking for group members using a subscription that all members have, the bookings are free. Individual payments by group members are not required when the shared subscription covers the event.